Ready to stretch your skills and reach for more?



At Gentiva, we make it possible for associates to achieve their most ambitious career objectives. Our success, commitment to clinical excellence, scope of service, and financial strength means we can offer you real potential to build a rewarding career. And you'll be impressed by how we ensure your growth and development with Gentiva University-our 24/7, online continuing education program. You can learn on your own schedule, at your own pace and earn valuable CE credits.



As a CareCentrix® Intake Manager with Gentiva, you will:



*Manage all intake processes/operations to ensure a smooth transition from payers/referral sources to staffing/care management.

*Ensure that intake services are consistent with CareCentrix policies, service standards and applicable laws for assigned region.

*Ensure that all incoming telephone calls from referral sources/potential clients are promptly/effectively responded to and ensures that payer benefits information is secured/maintained for the geographic coverage area.

*Determine CareCentrix's ability to provide requested services and identify alternative resources for callers when CareCentrix solutions are not available.

*Perform initial evaluations of referrals' appropriateness for CareCentrix services and pass all intake information to the Care Management Manager.

*Establish and maintain ongoing relationships with referral sources. Make recommendations and consult with the Director regarding the acceptance of referrals that do not meet the Gentiva/CareCentrix guidelines.

*Ensure that all potential/primary payers are accurately identified. Document demographic, clinical and payer information on all referrals and determine coverage availability for third party payers.



Qualifications



*Bachelor's Degree or Diploma in Nursing or the equivalent

*Current, unrestricted R.N. licensure in the state(s) of practice plus

*A minimum of five years nursing experience preferably in an HMO environment

*Two years in a managerial role

*Thorough knowledge of healthcare delivery/managed care regulations, case management, reengineering processes, contract terms/stipulations, capitation requirements and governmental home health agency regulations

*Excellent negotiation, communication and decision making skills



Benefits



We recognize people as our most valuable asset. Our competitive salary and benefits package may include: medical, dental, vision, life and disability insurance; 401(k); employee stock purchase plan; paid time off; tuition assistance program and free CE credits through Gentiva University, our 24/7 online education resource.



*Ask your recruiter about qualifying details, including minimum required hours.