PLEASE HELP! LOOK AT MY RESUME, I NEED A JOB ASAP!

August 29th, 2007



Dear Sir or Madam:



I am interested in becoming a part of your company. I know I’ll be an asset to you and your company. As you can see below I am very skilled in the customer service area. I strive to make every working experience a success.

My skills include:

Training others

Able to handle high stress environment

Works well with others as well as independently

Average knowledge of MS Word/MS Excel



I have attached a copy of my resume for your convenience. I look forward to speaking with you.



Sincerely,



John W. Hof Jr.







John William Hof Jr.

2020 E. Inverness Ave. Mesa, AZ 85204 856-912-0952 Twistincali7@aol.com



Objective: To obtain a challenging position within the work field



Experience:



Tell-Sell/Inbound Call Representative

01/2007-7/2007, Philadelphia Coca-Cola Bottling Co., Marlton, New Jersey

Handled fast paced/high incoming call volume

Made outbound calls for sales to existing customers

Managed sales, service issues, and promotions for accounts in specific areas

Worked with a team to increase sales volume, margin, and quotas

Ensured company standards, goals, and reputation was withheld and achieved



Office Manager

06/2006-12/2006, Fire-Craft Construction Corp., Cherry Hill Camden County

Administrative duties; working with Microsoft Word, Excel

Able to handle fast paced/high call volume

Excellent telephone customer service

Responsible for creating new files and keeping track on existing files

Preparing payroll for processing

Updating daily and weekly spreadsheets/charts

Taking down insurance claim/loss information

Scheduling inspections/appointments



Sales Representative/Operations Coordinator

03/2006-06/2006, Philadelphia Zoo, Philadelphia, Pennsylvania

Overlooked operation of amusement rides

Ensure guest/passenger satisfaction and safety

Conducted daily safety tests

Maintained/managed high volume environment

Promote attractions and suggestive selling



Shift Supervisor

05/2002-01/2006, Starbucks Coffee Co., Cherry Hill Camden County

To ensure Starbucks quality and standards were being met at all times

In charge of Barista‘s, store policies, and all monies involved on the shift

Department head/trainer

Managed teams of up to 7 at a time

Prepared and delivered products to customer satisfaction

Managed scheduling and task charts for shifts



Bar-back/Bartenders Assistant

7/2004-6/2006, Bounce Nightclub, West Deptford Camden County

Promoted events and drink specials through interaction with customers

Prepared/sold shots and served drink specials

Handled cash register, head counts, and age restrictions at entrance

Ensured guests were satisfied with all aspects of a nightclub atmosphere

Maintained a full supply of drink ingredients and ice behind bars



Customer Service

07/2000-05/2002, 04/2005-09/2005 Kensington Furniture, Cherry Hill

Loading and unloading purchased furniture

Ensuring customer satisfaction through phones and computers

Ringing up purchases at the register

Responsible for all in going and out going shipments/orders

Able to handle heavy call volume in a face paced environment



Education Camden County College, Blackwood, Camden County

1/2006-4/2006



References References are available on request.